FAQ

HOW LIKELY WILL YOU BE ABLE TO ERADICATE THE INFESTATION?

We use IPM (Integrated Pest Management) which utilises different control methods to ensure eradication. example, with rats, we may be using poison bait, as well as trapping, mouse traps and shooting.

 

ARE THE PESTICIDES YOU USE SAFE FOR CHILDREN/PETS?

During our initial survey, we will identify any risks that may be encountered when using certain types of pesticide. If a risk, such as a baby or cat is found, we will always consider non-toxic methods of control. If this is not possible then we will use pesticides which are classified as safe to humans. We contain any solid bates within tamper proof bait boxes, and always give clear instructions to customer as to any safety requirements prior to carrying out any treatments. We also provide customers with a copy of the pesticide manufacturer’s safety data sheet (MSDS) showing risks and instructions to consumer (like a label you would find on bleach or other cleaning products). a full risk assessment and method statement is produced before treatment at commercial premises; this also includes a COSHH assessment.

 

WHAT DO YOU DO WITH THE RATS/MICE/SQUIRRELS IF YOU CATCH THEM ALIVE?

We are firm animal lovers, however we are also protective of the environment. A pest controller is employed to remove an infestation and help educate customers on how to prevent future infestations. They are also required to ensure that they handle animals/pests within an acceptable and non-cruel manner as instructed within the Animal Welfare Act 2006. We are required to dispatch live rats/mice/squirrels/foxes when captured alive. It is against the law for us to release a know pest back into the wild. This is firstly to prevent an infestation at another property, but also importantly that we don't introduce the animal into an environment which it is not currently residing in. Releasing a rat into different rat territory will cause other rats to attack and eventually kill the released animal. We will personally handle the euthanasia of any captured pests; this is done by using proven, humane methods. We also understand the sensitivity of some customers, especially those that may have young children. Our technicians will usually be able to (if asked by a child) advise that we will release the animal into the wild; however the dispatch will be discussed with the parents.

 

CAN I ADMINISTER/USE THE PESTICIDES MYSELF OR USE DIY PEST CONTROL METHODS?

We advise customers that there are DIY products out there available for customers to self administer/use. However most pesticides used by pest controllers are for professional use only as they are considered to usually be more concentrated than over the counter products. Many pesticides can only be purchased if you are a proven pest control company/technician. The pest technician will apply all baits/pesticides this is due to health and safety. If appropriate, certain pesticides can be provided to the customer by the pest controller, however these will be the same as over the counter products available to the public. We recommend using a pest controller rather than self techniques as most are qualified and hold knowledge with regards to pesticides act, health and safety and Animal welfare. Most pests are very difficult to get rid of effectively and knowledge of the pest, their behaviour, their biology and habitat all play an important role in their eradication.

 

MY PROPERTY IS NOT DIRTY OR UNHYGIENIC, WHY HAVE I GOT A PEST?

Cleanliness is irrelevant to whether you will contract most pest infestations. Most pests require 3 important factors to sustain a habitat, these are: a food source, shelter, water. Regardless of the cleanliness of a property, anywhere can attract a pest. Waste management and correct storage of food sources will reduce the likelihood of an infestation. Proofing the property will also prevent most pests from entry. The importance of a clean/tidy property is still considered a factor as to causes of pest infestations, however in the dirtiest/untidiest of properties, if the above 3 factors are not available; the chance of a long term pest occupant is slim.

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